Privacy Policy
Yakima Valley Signature Solutions LLC
Effective Date: September 2026
Last Updated: September 2026
Yakima Valley Signature Solutions LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains the types of information we may collect, how we may use and disclose that information, and the measures we take to protect information when you visit our website, submit an inquiry, communicate with us, or engage our services.
1. Information We May Collect
Depending on how you interact with us and the services you request, we may collect information such as:
· Name and contact information, including telephone number, email address, and mailing address;
· Information submitted through website contact forms, Signature Concierge inquiry forms, email, text message, telephone, or other communications;
· Appointment and scheduling information;
· Information necessary to provide mobile notary, notary signing agent, remote online notarization, Signature Concierge, human resources, translation, interpretation, document support, career support, field services, or other professional services;
· Identification information when reasonably necessary or legally required for a requested service;
· Documents, records, or information voluntarily provided by clients for purposes of completing requested services;
· Business or employment-related information provided in connection with human resources or professional services;
· Payment and transaction information;
· Communications between clients and the Company; and
· Certain technical or website usage information that may be collected automatically through our website platform or related technologies.
We strive to collect only information reasonably necessary for the purposes for which it is requested.
2. How We Use Information
We may use personal information to:
· Respond to inquiries and requests;
· Evaluate Signature Concierge and other service inquiries;
· Schedule and coordinate appointments;
· Verify identity when required for a service;
· Provide and administer requested services;
· Communicate with clients regarding appointments, engagements, documents, payments, or other service-related matters;
· Prepare quotes, invoices, engagement documents, or other business records;
· Process payments;
· Maintain records required for business, tax, insurance, contractual, or legal purposes;
· Improve our website, services, operations, and client experience;
· Protect against fraud, misuse, security threats, or unlawful activity; and
· Comply with applicable legal and regulatory obligations.
We do not use personal information for purposes materially unrelated to the reason it was collected without appropriate authorization or another lawful basis.
3. Signature Concierge Inquiries
Information submitted through a Signature Concierge inquiry form is used to evaluate the requested service, communicate with the prospective client, determine availability and scope, and decide whether the Company is able and willing to accept the requested engagement.
Submission of an inquiry does not create a client relationship or guarantee acceptance of an engagement.
Clients and prospective clients should avoid submitting unnecessary highly sensitive information through an initial online inquiry form. If sensitive documentation is required after an engagement is accepted, the Company may provide instructions regarding an appropriate method for transmitting that information.
4. Notary and Identification Information
Certain notarial services require the Company to inspect identification and maintain records as required by applicable Washington law. Information obtained for a notarial act will be handled in accordance with applicable legal and record keeping requirements. The Company does not retain copies of notarized documents solely for purposes of documenting a notarial transaction except when permitted or required by applicable law or when the Company has another legitimate and lawful reason for possessing the document in connection with a separate service.
5. Human Resources and Business Information
Clients engaging the Company for human resources consulting, administrative support, or related professional services may provide business, employee, applicant, or other confidential information. Such information will be used for purposes reasonably related to the requested engagement and handled with appropriate care based on the nature of the information and the Company's role. Clients are responsible for ensuring that they have appropriate authority to provide personal information relating to employees, applicants, customers, or other third parties to the Company.
6. Translation, Interpretation, and Document Services
Documents and information provided for translation, interpretation, document preparation, administrative support, or related services may contain personal or confidential information. We use such information for purposes reasonably necessary to perform the requested service and related administrative functions. Clients should provide only the information reasonably necessary for the requested service.
7. How Information May Be Shared
We do not sell or rent client personal information.
We may disclose information when reasonably necessary to:
· Provide or coordinate a requested service;
· Work with service providers that support our business operations, website, communications, scheduling, payment processing, document management, technology, or other functions;
· Communicate with attorneys, lenders, title or escrow companies, businesses, government agencies, or other parties when authorized by the client or reasonably necessary for the requested engagement;
· Protect the rights, safety, security, or property of the Company, our clients, or others;
· Investigate or prevent suspected fraud, misuse, or unlawful activity;
· Comply with applicable law, regulation, court order, subpoena, governmental request, or other lawful process; or
· Complete a business transaction involving the Company when permitted by applicable law.
Third-party providers may maintain their own privacy policies and data practices.
8. Third-Party Platforms and Services
Our website and services may use third-party platforms or providers for functions such as website hosting, online forms, email, communications, scheduling, payment processing, remote online notarization, document transmission, or other business operations.
Information submitted through these services may also be processed by the applicable third-party provider according to its own privacy practices and terms. We encourage clients to review the privacy policies of third-party services when appropriate.
9. Cookies and Website Technologies
Our website provider and other authorized technologies may use cookies or similar technologies to operate the website, maintain security, understand website usage, remember preferences, or improve website performance. The types of cookies and tracking technologies used may depend on the website platform and features enabled. Visitors may be able to manage certain cookie preferences through their browser or website cookie settings when available.
10. Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. However, no website, email system, electronic transmission, online platform, or data storage system can be guaranteed to be completely secure. Clients should use caution when transmitting sensitive personal information electronically and should avoid sending unnecessary sensitive information through ordinary email, text message, or unsecured forms.
11. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain appropriate business and transaction records, satisfy contractual obligations, comply with applicable legal or regulatory requirements, resolve disputes, or protect legitimate business interests.
Retention periods may vary depending on the type of information, service provided, and applicable legal requirements.
When information is no longer reasonably needed, we may securely delete, destroy, or otherwise dispose of it in accordance with our business practices and applicable law.
12. Your Privacy Requests
Individuals may contact us to ask questions about personal information they have provided or to request correction or deletion of information, where applicable. Certain information may need to be retained when required by law, necessary for legitimate business records, related to an ongoing engagement or dispute, or otherwise permitted under applicable law. We may take reasonable steps to verify the identity of a person making a privacy-related request before acting on it.
13. Children's Privacy
Our website and professional services are not directed toward children under 13, and we do not knowingly seek to collect personal information directly from children under 13 through our website. If we learn that personal information from a child under 13 has been collected in circumstances requiring removal, we will take appropriate steps consistent with applicable law.
14. External Links
Our website may contain links to websites, platforms, forms, or services operated by third parties.
Yakima Valley Signature Solutions LLC is not responsible for the privacy, security, content, or practices of third-party websites or services. Visitors should review the privacy practices of third parties before providing personal information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, technology, or applicable requirements. The updated Privacy Policy will be posted on our website with a revised “Last Updated” date.
16. Contact Us
Questions or requests regarding this Privacy Policy or the handling of personal information may be directed to:
Yakima Valley Signature Solutions LLC Yakima Valley, Washington
Email: karina@yvssllc.com
Phone: 509-731-3739